Insurance Reports, Subject Access Requests (SARs), and Private Letters Policy
Turnaround Time:
Our standard turnaround time for processing insurance reports, Subject Access Requests (SARs), and private letters is 4 to 6 weeks from the date the request is received.
Process Overview:
- Requests are processed strictly in date order to ensure fairness.
- All documentation is compiled by our administrative team and signed off by a GP.
- Evidence will be drawn directly from the patient’s medical records. We do not provide opinions or interpretive commentary in reports or letters.
Payment Policy (Private Work):
- For private letters and reports that incur a fee, please see our Private Fees page for more information.
SARs (Subject Access Requests):
- SARs are provided free of charge in accordance with UK GDPR unless a request is manifestly unfounded or excessive, in which case a reasonable fee may be charged.
- Identification may be required to verify the legitimacy of the request.
Important Notes:
- Please ensure your request is specific and clear to avoid delays.
- If you require urgent documentation, we regret that we are unable to prioritise requests outside of the standard processing order.
Use this service to request a medical report.
You can use this service if you:
- are registered at the surgery
Before you start
We’ll ask you for:
- your first and last name, date of birth, sex, postcode, email and phone number
- if applicable, the details of the person you are completing the form on behalf of