About
The present surgery was built in 1992 although the practice has been established for over 50 years.
Chapel Row Surgery prides itself on its pleasant and relaxed atmosphere where the doctors, nurses, reception and administration staff work as a team and try to make a visit to our surgery as comfortable as possible for patients. We try to do our best for each and every patient providing good clinical practice and up to date treatment.
The surgery is well equipped and accessible for people with disabilities.
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Safeguarding Statement
Chapel Row Surgery
Safeguarding Statement
Chapel Row Surgery is committed to safeguarding and promoting the welfare of all our patients, including children, young people, and adults with care and support needs.
Safeguarding means protecting people’s health, wellbeing, and human rights, and enabling them to live free from abuse, neglect, exploitation, and harm. Abuse, neglect, and bullying can affect anyone, and we take all concerns seriously.
If you are worried about your own safety or the safety of someone else, please speak to a member of our practice team. Concerns can also be raised with any clinician or member of staff, who will ensure that appropriate support and action is taken.
In some circumstances, where there is a risk of harm, we may need to share relevant and identifiable information with other professionals or agencies, such as social care or safeguarding services, even if consent is not given. This will always be done in line with UK law, professional guidance, and information governance requirements, and only when necessary to protect you or someone else from harm.
We work closely with local safeguarding partners, including children’s and adults’ social care services, to ensure concerns are managed appropriately and safely.
If you feel unsafe or are concerned about someone else, you can also contact:
- Children’s Social Care (West Berkshire): 01635 503090
- Adult Social Care (West Berkshire): 01635 519056
- Emergency Services: 999 (if there is immediate danger)
- Non-Emergency Police: 101
Additional safeguarding information and support is available from:
- Berkshire West Safeguarding Children Partnership
- West Berkshire Safeguarding Adults Board
- NSPCC (for concerns about children)
- Samaritans (for emotional support, available 24/7)
All safeguarding concerns raised with the practice will be taken seriously, recorded appropriately, and handled sensitively.
Chapel Row Surgery aims to provide a safe, supportive, and caring environment for all patients.
Page created: 13 March 2026