We are keeping patients outside the surgery premises as much as possible to protect both patients and staff. Consequently, once you have requested your medication, we are sending out a text message to patient’s mobile numbers when their medication is ready to collect to save unnecessary journeys to the surgery.
When you arrive, we will be using the side window to dispense medication instead of the usual Dispensary Hatch. You will see a green gazebo as you approach the building. Please keep social distancing requirements if queueing.
Some of you have asked for more than the usual monthly issue of repeat medication. The NHS has clearly stated that we should not do this but retain the current monthly system in order to protect the supply chain.
This is currently working fairly well. If your medication becomes unavailable your GP will switch to the nearest equivalent drug, as we have already been doing during the national medicines supply issues over the last few years.